You have to feel sorry for social media companies.
Take Obvious Corp., creators of the messaging/microblogging service Twitter.
The Little Service that Could grew quickly attracted millions of users, who all expected Twitter to be available, reliable and responsive to their needs. Instead, there have been regular outages, reduced features and occasional customer service lapses.
The more they […]
The reflective Greyhound emblem shone brightly in the still photos and video of the scene where a bus passenger repeatedly stabbed a young man before cutting off his victim’s head and then leering at other passengers and police.
The media coverage repeatedly referred to the bizarre attack “on a Greyhound bus,” further tying the company’s […]
The average human brain isn’t trained to perform memorization tricks in front of an audience.
So maybe we should alter our language and our powers of persuasion to accommodate the vast majority of us drones who are comfortable holding three concepts in our head at a time.
A simpler approach has inherent advantages over a complex one.
1) […]
How many times have you had a bad feeling about a situation or a person, only to have your concerns confirmed?
Top executives tend to be very decisive, and a lot of that certainty comes from their instincts, not their processes.
You gut instinct isn’t perfect, however. It can steer you away from situations that may […]
If Microsoft doesn’t want to buy Yahoo, why do executives keep talking about the acquisition-gone-wrong?
The continued dribble of comments about potential side-deals and semi-deals must be distracting to Microsoft employees, who are in the middle of the company’s transformation from Bill Gates’ company to an entity that embraces open architectures and web-based apps interconnecting in […]
Journalists and bloggers are often willing to put up with a fair amount of inconvenience in the pursuit of a story, but when the inconvenience is the news conference you’re holding, you know there’s a problem.
Here’s the unimpressed commentary by hosts of the Evil Avatar Radio show/podcast, after the early morning Nintendo press conference they […]
I saw Wanted yesterday, with Angelina Jolie and James McAvoy.
The whole thing felt like a trailer, with action money shots coming (pardon the pun) at you one after the other.
It fell far short of the Jason Bourne films, but I’m sure it will do fine at the box office.
I couldn’t help but reflect on the […]
Reviews are hell.
Writers, actors, directors and restaurant owners hate them. And so do business owners.
It’s never easy observing or taking part in a discussion about your business, especially when customers are taking potshots at you.
Calley Nye writes on TechCrunch about businesses fighting back against the review site Yelp by creating “sucks”-type sites about […]
The Canadian Autoworkers’ Union is appalled that GM is closing factories that produce trucks and performance cars.
Their showdown with management fizzled recently when the courts ruled they couldn’t blockade GM offices and plants just because they don’t like decisions made by management.
How utterly lame.
CAW head Buzz Hargrove was patting himself on the back a […]
Business communications for the real world
Written by Eric Eggertson [email] for b5media.
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