May 14th, 2008
If a little bit of advertiser involvement in podcasts is good, a lot is better, right?
No!
Let’s look at two business podcasts and how they treat their advertisers (or “sponsors”, if you want to pretend it’s not advertising).
On For Immediate Release, Shel Holtz and Neville Hobson talked openly about adding commentaries prepared and voiced by their […]
By Eric Eggertson -- 22 comments
May 10th, 2008
Worth reading:
I Want to Speak Like Steve Jobs - Drew McLennan, like a lot of us, is a student of one of the geniuses of the personal presentation.
The ‘Mystery’ of Lousy Customer Service - An adversarial attitude toward customers or employees is a sign of a company that doesn’t know how to behave, says […]
By Eric Eggertson -- 0 comments
May 7th, 2008
Customers of VOIP phone services are supposed to alert their service provider if they move, so the instructions can be changed for emergency services responding to a 911 call.
But that doesn’t mean the company is off the hook. A family in Calgary lost their 18-month-old son after ambulance crews were dispatched to an old […]
By Eric Eggertson -- 1 comment
April 26th, 2008
Worth reading:
Boo! jetBlue, and jetBlue Adds Insult to Injury - Washington D.C. communications/social media consultant Geoff Livingston writes on his new personal blog about getting an inadequate customer service response, followed by more grief. On the plus side, jetBlue Airways has a Twitter account that it’s using to engage with early adopters of the […]
By Eric Eggertson -- 0 comments
April 26th, 2008
I don’t hate advertising.
It’s bad advertising that either has me laughing or crying, depending on whether it’s interrupting me or filling some dead time in my otherwise busy life.
If advertising didn’t exist (see Life without Advertising: Quiet, Too Quiet?), I would have to do more research to find what I need or want. […]
By Eric Eggertson -- 1 comment
April 26th, 2008
Would you miss advertising if it didn’t exist?
That’s what Terry O’Reilly asked today on his radio series The Age of Persuasion.
In this week’s episode, he takes us to a world where ads don’t exist. Neither does Google, or free TV shows, or most of the fashion industry.
A quieter world, yes. But maybe not as idyllic […]
By Eric Eggertson -- 2 comments
April 19th, 2008
One of my favorite bloggers is talking about the questionnaire he and his partner filled in for the architect of their home-to-be.
Darren Barefoot nails the whole questionnaire dilemma. If the questions ask you to say what you want, you won’t be able to describe the things that you don’t know you want.
The “worryingly abstract” questions […]
By Eric Eggertson -- 1 comment
April 14th, 2008
Worth reading:
Today Is Blogger Appreciation Day (Unofficial) - With momentum and attention shifting to micro-blogging tools like Twitter, bloggers may be feeling a bit ignored, says Problogger Darren Rowse. He encourages people to send a blogger an e-mail of appreciation, or to publish a post publicly patting someone on the back. Chris Garrett started off […]
By Eric Eggertson -- 0 comments
April 1st, 2008
Worth reading:
Will the Freemium Model Work for Photoshop? Techdirt’s Mike Masnick suggests that Adobe is heading in the right direction with a free web-based photo editor, but that it needs to be more than a dumbed-down version of the graphics editing software.
8 Ways to Use Social Media in Church - Pastor Jon Swanson describes […]
By Eric Eggertson -- 0 comments
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