How many times have you had a bad feeling about a situation or a person, only to have your concerns confirmed?
Top executives tend to be very decisive, and a lot of that certainty comes from their instincts, not their processes.
You gut instinct isn’t perfect, however. It can steer you away from situations that may […]
If Microsoft doesn’t want to buy Yahoo, why do executives keep talking about the acquisition-gone-wrong?
The continued dribble of comments about potential side-deals and semi-deals must be distracting to Microsoft employees, who are in the middle of the company’s transformation from Bill Gates’ company to an entity that embraces open architectures and web-based apps interconnecting in […]
This tip works for executives, employees and just regular folks.
If you can see yourself years from now talking about what a waste of time and energy your job (or relationship, or business venture) was, stop complaining and start getting out of your current situation.
In some cases, I’ve been able to renegotiate my role. Other times, […]
Remembering birthdays and anniversaries seems like such a predictable thing, but it’s a sign that you respect the people you deal with.
Whether it’s a client, a co-worker, or someone else in your life, it helps to keep track of the little details that matter to them.
Professional milestones, personal red letter days, religious holidays or […]
I’m good at analyzing patterns.
I’m not so good at negotiating.
So you can guess where the average boss would put the emphasis for my development: negotiation skills!
My daughter’s a superb writer.
She has time management issues.
For every time I nag her about not getting something done, I should notice the great work she does in her […]
Everyone appreciates praise from a client, a supervisor or a co-worker.But vague compliments leave the (often correct) impression that you don’t really understand what that person does.
When you spot someone doing something right, provide immediate positive feedback that’s specific to the task. If you aren’t sure about someone’s role, spend a few minutes finding out […]
Having children is something that changes you. Priorities that seem crucial before you have kids don’t loom as large after.
The further I got into parenting (and supervising people) the more I recognized that I needed to adjust my attitude about work and negotiations. Being in charge didn’t mean I got to make unilateral decisions […]
What a schmozzle.
The recent uproar after the firing of an employee over her decision to give a free bite-sized snack to the young child of a customer lead the Tim Horton’s chain to unfire her.
The optics of firing a single mother for an act of kindness put the fast food chain in a bind.
Is […]
There are some rules of engagement in online games. Learn them and you can play Call of Duty 4 and World of Warcraft without becoming a pariah.
Apply them to business, and you will have some back-up when the going gets rough. (Business implications in parentheses.)
1) Learn the game offline before joining group play. That way, […]
Business communications for the real world
Written by Eric Eggertson [email] for b5media.
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