Even if you don’t know the original source for a fact or a quotation, you need to indicate that it’s not your idea.
Otherwise, your audience will assume you are either too dim to know that you’re borrowing from someone else, or that you are too unethical to acknowledge the debt.
Either way, you have everything to […]
I’ve been to a lot of funerals this year. Too many of them have included a sales pitch for the religious choice of the deceased.
This strikes me as an odd choice. The religious affiliation (or lack thereof) of the people attending could be all over the map.
Yet, like clockwork, the kindly person running the memorial […]
The average person in business receives too many memos, e-mails and news alerts in a given day to pay close attention to all of them.
Unless you can communicate quickly what value will come from reading your information, they may not even get past the heading.
Assuming you are distributing something that has value to people, […]
A decade ago, the Canadian government made a statement of regret about the country’s long-time policy of forcibly removing aboriginal children from their home communities and subjecting them to cultural cleansing in “residential schools.”
That half measure laid the groundwork for a full-fledged apology to be delivered today in Parliament by prime minister Stephen Harper.
The […]
There was a time when a public speaker could count on the attention of their audience.
Blackberries, wireless laptops, and other tools mean that you’re no longer in control of the environment you’re speaking in. Are you talking to a room full of conference-goers, or to all the readers of live bloggers and folks Twittering your […]
You think you know the facts about something that’s common knowledge. Not so, unless you check the facts.
Techdirt’s Mike Masnick points to a copyright blogger who notes a paper that details the incorrect assumptions about the popular song that pulls in millions of dollars each year on a copyright that may not be valid. […]
Outward-facing communication shouldn’t use jargon and inside jokes, but internally, the sky’s the limit.
For communication with and among employees, the use of nicknames, jargon and inside jokes is part of what bonds people together. Forcing the language to fit a preconceived notion of Strunk & White clarity can make work seem too much like work.
Relax […]
Template for candidate messages in a primary:
“(Insert any old accomplishment) is a sign we are on the course to victory. Any candidate who (repeat any old accomplishment) is certain to be the next president.”
Let’s all forget about those other states that would have been really good to win for the Clinton campaign. As […]
I dragged the family out to see the lunar eclipse Wednesday night. One kid was home sick all day, the other didn’t have pants on. Spouse is just getting over a nasty cold.
Still, there we were, standing at the end of our yard staring at an ochre orb thousands of miles away, marvelling at the […]
Business communications for the real world
Written by Eric Eggertson [email] for b5media.
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